Not everyone can read this...
There are a range of conditions that can make it difficult for people to read the information that others take for granted. Providing your information in accessible formats not only means you are compliant with the 2010 Equality Act, but also makes great business sense as no customers are being excluded. Every individual's needs are different, but providing your information in Audio or Large Print can make it accessible to most.
The 2010 Equality Act
The Equality Act 2010 (which replaced the Disability Discrimination Act) has strengthened and extended the way people protected against discrimination are safeguarded.
The Equality Act 2010 protects people from discrimination in the workplace and in wider society. It sets out the different ways in which it's unlawful to treat someone and makes it clear what you need to do to make your business or organisation's services comply with the law.
Provisions, criteria or practices - including company policies.
Physical features, such as the layout of and access to shops.
Provision of auxiliary aids - including providing information in an accessible format such as audio or large print.
The duty is anticipatory, which means you cannot wait until a disabled person wants to use your services, but must think in advance about what disabled people might reasonably need; such as those with sight impairments.